Round up new customer reviews every week

Every Monday, sweep new reviews of [product or company] from the past week across [review sites, e.g. G2, Trustpilot, the App Store, Google Play, Google Maps]. Cluster what you find into themes — recurring complaints, feature requests, praise — with rough counts and a representative quote for each, linked to the source review. Note the rating trend versus the prior week, and call out any review that's unusually detailed, harsh, or likely to be seen by prospects. For the 3 reviews most needing a response — angriest, most visible, or clearest fixable misunderstanding — draft replies: specific to their complaint, human in tone, no boilerplate apologies, under 100 words each. Deliver as a brief: themes ranked by frequency, the must-see reviews, the drafted replies ready to paste, and one product insight the team should hear this week. A quiet week gets a short report, not padding.